Privacy Policy – Smart Trader App

In this Privacy Policy:

• “App”, “Smart Trader”, “we”, “our”, “us” means the Smart Trader mobile application and related website(s), including smarttrader.cloud, operating as part of the ForexMarketPlace.org ecosystem.
• “User”, “you” means any natural person who creates an account, accesses or uses the App, or subscribes to any plan.
• “Service” refers to the analytical tools, AI trading insights, classic analysis, money management tools, educational content and other features available through Smart Trader.
• “Regulated brokers” includes financial brokers such as CFI, XM, EVEST and Exness that may be promoted or linked from the App (for example: CFI Egypt, CFI Saudi, XM Egypt, XM Saudi Arabia, EVEST Egypt, Exness Egypt, Exness Saudi Arabia, Exness Jordan, etc.).
• “Personal data” means any information relating to an identified or identifiable individual, such as a name, email, or contact details.
• “Crypto wallet for subscription” is a dedicated wallet to receive digital asset payments for subscription fees only, not for trading capital or investment management.

Depending on how you use the Smart Trader app and website, we may collect the following categories of information:

• Account data: such as your name (or chosen username), email address, country or region, and language preference (Arabic or English).
• Subscription and billing data: including plan type (IB subscription or non-IB subscription), subscription start and end dates, status (active/expired), and limited billing information necessary for accounting and compliance purposes.
• Crypto wallet subscription data: where relevant, we may record wallet addresses or transaction identifiers associated with subscription payments, but we do not store your private keys or your own wallet login credentials.
• Technical and usage data: such as device type, operating system, app version, approximate IP address, language settings, and information about how you use the app (screens visited, features used, time spent).
• Support and communication data: any information you send us via email or contact forms for assistance, for example through support@forexmarketplace.org.

Important: Smart Trader does not request your login credentials for your trading accounts with brokers (such as MT4/MT5 passwords or broker client area passwords), and you should never share such sensitive information with us.

We use your data for the following purposes:

• To create, maintain and manage your Smart Trader user account.
• To activate and manage your chosen subscription plan (IB or non-IB).
• To verify subscription payments, including payments made via crypto wallet.
• To deliver AI trading insights, analysis, risk and money management tools, and educational content that are part of your plan.
• To send service-related communications, such as notices about subscription expiry, policy updates, or important app changes.
• To improve the app and website based on anonymized or aggregated usage and performance data.
• To comply with legal, regulatory, accounting or tax obligations as required by applicable law.

We may also use your email address to send you educational material and marketing updates related to Smart Trader, AI trading, and regulated brokers like CFI, XM, EVEST and Exness. You can unsubscribe from marketing emails at any time, while still receiving essential service messages.

We do not sell your personal data. However, we may share certain information with third parties under specific circumstances:

• Payment service providers and crypto gateways: to process your subscription payments and verify that fees have been paid, including via a crypto wallet for subscription.
• Regulated brokers (CFI, XM, EVEST, Exness, etc.): where you open accounts through our official referral links, and where there is an IB relationship, we may receive aggregated or statistical information about account openings and general trading activity. However, we do not receive your full trade-by-trade details or your broker login credentials.
• Analytics and technical providers: who help us understand how users interact with Smart Trader so we can improve performance and user experience. Data is usually aggregated or pseudonymized.
• Legal and regulatory authorities: where we are required to do so by law, court order or regulatory request, or where disclosure is reasonably necessary to protect our rights, users or partners.

In all cases, we strive to limit the sharing of data to what is strictly necessary for the relevant purpose, and we encourage you to review the privacy policies of each broker (for example CFI Egypt, XM Saudi Arabia, EVEST Egypt, Exness Egypt or Exness Saudi) and each external payment or analytics provider you interact with.

Our website and, in some cases, parts of the app may use cookies and similar tracking technologies to:

• Remember your language preferences (Arabic or English).
• Help us understand which pages and features are used most.
• Improve the usability and performance of Smart Trader for AI trading and related educational content.

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, disabling cookies may affect certain features or reduce the smoothness of your user experience.

We implement technical and organizational measures intended to protect your personal data against unauthorized access, loss, misuse or alteration, including:

• Using secure communication channels where reasonably possible (e.g. HTTPS).
• Restricting access to personal data to personnel with a legitimate need to know.
• Collecting and storing only the minimum amount of data necessary for the Service.

Nevertheless, no method of data transmission or storage over the Internet can be guaranteed to be 100% secure. By using Smart Trader, you acknowledge these inherent risks and agree to protect your own login credentials and devices from unauthorized use.

We retain your personal data only for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, including to meet any legal, accounting or regulatory requirements. When data is no longer needed, we will delete it or convert it into anonymized or aggregated form that no longer directly identifies you.

Depending on the laws applicable in your country, you may have certain rights over your personal data, which can include, for example:

• The right to request access to the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of some data, where this does not conflict with legal or regulatory obligations.
• The right to object to certain uses of your data (e.g. direct marketing).

To exercise any of these rights, where they are available under your local laws, you can contact us at: support@forexmarketplace.org, clearly indicating the nature of your request and the data concerned.

Smart Trader is intended for adults who are legally able to open trading accounts and bear the risks associated with Forex and CFD trading. We do not knowingly collect data from children or minors who are below the legal age to enter into contracts in their country of residence (often 18 years).

If we become aware that we have inadvertently collected personal data from a child without appropriate parental or legal guardian consent, we will take reasonable steps to delete such data as soon as possible.

The Smart Trader app and website may contain links to external sites or services that are not operated or controlled by us, such as the official websites of brokers (CFI, XM, EVEST, Exness), payment providers, crypto wallet services or educational platforms.

When you follow these links, you are subject to the privacy policies and terms of the respective external service providers. We are not responsible for the content, privacy practices or security standards of those websites or services, and we recommend that you review their policies carefully before sharing any personal or financial information.

We may update this Privacy Policy from time to time to reflect changes in technology, our services, or legal requirements related to Smart Trader and the ForexMarketPlace.org ecosystem. When we make material changes, we will publish the updated version on this page and, where suitable, notify you via the app or by email.

Your continued use of the Smart Trader app after the updated Privacy Policy has been published will signify your acceptance of the revised terms. We therefore encourage you to review this page periodically.

If you have any questions, requests or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at:

• Support: support@forexmarketplace.org

Please include a clear subject line (for example: “Privacy enquiry”, “Data correction request” or “Data deletion request”) so that we can process your message as quickly as reasonably possible, in line with applicable laws.